Mobile / App
Your go60 account cashier brings Nagad, Rocket and Bank Transfer into one place so you can fund your balance or request a payout without switching between apps. Availability depends on your local law and eligible region.
Nagad is where we start the deposit path — it sits first in the cashier row because it is the route our Bangladesh account holders reach for most. Open the cashier from your signed-in account page and you will see Nagad at the front, with Rocket and Bank Transfer lined up beside it. Pick the route that matches your wallet, enter the amount shown as valid in the cashier fields, and confirm the transaction from your wallet app. Your balance updates once the payment clears on our end.
Log in and navigate to the deposit section inside your account area. The cashier shows the available payment routes for your account.
Select the route that matches your wallet or bank. Each option displays the fields and any limits set for your account tier.
Type the amount within the range shown in the cashier. Complete the confirmation step inside your wallet app or bank portal.
Return to your account home to verify the balance has updated. Keep your wallet reference number in case you need to contact support.
To pull funds out of your go60 balance, head to the withdrawal tab in your account cashier — it sits alongside the deposit options rather than on a separate page. We ask you to select the same wallet or bank route you used to deposit, because this keeps your payout path consistent with your identity record on file. Rocket and Nagad withdrawals both follow this same logic; Bank Transfer requests may require additional account-matching fields shown in the form. Enter the amount you want to withdraw — the cashier displays the minimum and maximum for your account — and submit the request.
Find the withdrawal option inside your account cashier. It lists the same payment routes available for your account — Nagad, Rocket or Bank Transfer.
Choose the wallet or bank that matches your verified account details. The form shows the fields and limits that apply to your payout request.
Type the withdrawal amount within the displayed range. Review the details on-screen before confirming, then submit the request.
Open your account history tab to follow the payout status. Avoid re-submitting while a request is still marked as pending.
Before your first withdrawal is processed, your account area may prompt you to complete a verification step. We do not publish a fixed document list here because the fields shown in your account depend on your registration details and the payout route you have chosen. Follow only the instructions and upload fields that appear in your own account — do not send documents through any other channel. If no verification prompt appears, your account may already meet the current check requirements.
Only complete the fields and uploads shown inside your own account area. The requirements vary by payout route and registration details already on file.
A Bank Transfer withdrawal may trigger an account-matching field not shown for Nagad or Rocket. The cashier form displays this step if it applies to you.
If your account cashier shows no verification prompt, your current account details likely satisfy the existing check. Proceed to the withdrawal form directly.
If a hold appears that you do not recognise, contact our support team through the route published in your account area. Provide your account reference number.
The cashier on your go60 account lists three confirmed payment routes for Bangladesh: Nagad as the primary path, Rocket as a close alternative, and Bank Transfer for those who prefer a direct bank link. Each route is available at the cashier; what appears for your account depends on your region and the verification status of your account at the time.
Primary deposit and withdrawal route. Select Nagad in the cashier, enter the amount, and confirm through your Nagad wallet. Limits are shown in the cashier field.
Alternative mobile wallet route sitting beside Nagad in the cashier. Follow the same confirm-in-wallet step. Account history shows the reference once processed.
Direct bank route for accounts that prefer it. The cashier displays the required bank details and any account-matching fields specific to this route.
Every payment you send through Nagad, Rocket or Bank Transfer generates a reference number on the wallet side and a corresponding record inside your go60 account history. Matching these two reference points is how you confirm a transaction completed correctly. Open your account history tab after any deposit or withdrawal to see the status label alongside the amount and date.
Every Nagad, Rocket or Bank Transfer transaction issues a reference number. Save it immediately after confirming the payment — you will need it if there is a status mismatch.
Your account history uses status labels such as pending, processing and settled. A pending label means the payment is received but not yet posted to your balance.
Compare the wallet reference number with the entry in your account history. The date, amount and route should align. A mismatch is the detail our support team needs.
Hold onto your wallet confirmation screenshot and the account history entry until the transaction shows as settled. Do not delete wallet receipts for any pending payout.
Transaction care starts before you tap confirm. Checking that your cashier page is inside the go60 domain every time you make a payment is a straightforward habit that keeps your wallet details pointed at the right destination. Identity consistency matters too — your wallet account name should match the name registered on your go60 account, because a mismatch is the most common reason a withdrawal is held for review. If something looks wrong at any point in the cashier flow, stop and reach out to our support team through the contact route shown in your account area rather than trying an alternative payment path.
Confirm your cashier page is at go60 before entering any wallet details. Bookmarking the correct address reduces the chance of landing on a lookalike page by accident.
The name on your Nagad, Rocket or Bank Transfer account should match your registered go60 account name exactly. A mismatch on a withdrawal request can trigger a hold.
Only use wallets and bank accounts that belong to you. Third-party payment routes can cause verification holds that delay or block a payout request.
If a payment is held or a cashier step is unclear, contact our support team through the channel published inside your account area. Do not share your wallet PIN with anyone.
Common questions about deposits, withdrawals, account checks and what to do when a transaction does not settle as expected — answered in plain terms from our cashier desk.
The cashier currently lists Nagad as the primary route, with Rocket and Bank Transfer as the alternatives. What appears for your account depends on your region and current verification status. Log in to see your specific cashier options.
Wait a short period, then check your account history tab for a status label. If it still shows no record, collect your Nagad wallet reference number and contact our support team through the route shown in your account area.
The cashier displays the minimum and maximum amounts for each payment route at the time you select it. We do not publish a fixed figure here because limits can vary by account tier and payment method. Check the cashier fields directly.
Withdrawal timing depends on the payout route, your account verification status and current request volume. Avoid submitting a duplicate request while one is pending. Open your account history to check the status label, then contact support if it stays in a pending state.
Yes. Wallet and account names should match the registration details on your go60 account. A name mismatch is one of the most common reasons a withdrawal is held. If your names differ, contact support before submitting a payout request.
Bank Transfer is available in the cashier for both directions. Withdrawals via Bank Transfer may display an additional account-matching field not shown for mobile wallet routes. The cashier form will prompt you if this step applies to your account.